Privacy Policy — LeadResurrect

1. Overview

This Privacy Policy explains how Growth Sites LLC, DBA LeadResurrect ("LeadResurrect", "we", "us", or "our") collects, uses, and protects personal information in connection with our AI-assisted database reactivation and speed-to-lead follow-up Services.

No Cold Lead Generation / No Cold Outreach. LeadResurrect does not provide lead generation services, does not source, buy, scrape, or rent lead lists, and does not cold contact people who have not already initiated contact with your business or who are not already in your records with the required consent. Our Services are limited to responding to and following up with your existing inbound leads and your existing database, using information you (or your systems) provide.

By using our websites, submitting a form, engaging our Services, or interacting with our communications (including SMS, email, and voice), you agree to the practices described in this Policy.

2. Information We Collect

Depending on how you interact with LeadResurrect, we may collect:

• Contact Information: name, email address, phone number, job title, company name, country/region.
• Lead & Relationship Data: information you submit through your forms or systems, details of prior inquiries, and basic context needed to respond and follow up (e.g., service interest, timing, location, notes).
• Communication Data: records of emails, SMS/MMS, calls, voicemails, and other messages exchanged, including opt-in and opt-out preferences and message delivery metadata.
• Website & Usage Data: IP address, browser type, device information, pages visited, and interactions with our websites or portals (via cookies or similar technologies).
• Client-Provided Data (B2B): contact records and related CRM data provided by client organizations solely for the purpose of delivering contracted follow-up, appointment setting, and reporting Services.

We do not collect data for lead generation. We do not gather personal information from data brokers or third-party lead sources for unsolicited outreach.

3. How We Use Information

We use personal information to:

• Provide, configure, and operate database reactivation and speed-to-lead follow-up Services.
• Respond to inquiries and support requests.
• Send administrative information such as confirmations, reminders, updates, or changes to Services.
• Facilitate appointment scheduling, confirmations, reschedules, and handoff to your team.
• Analyze performance and improve campaigns, workflows, deliverability, and operations.
• Maintain records necessary for compliance, billing, dispute handling, and reporting.

SMS & A2P-Related Use

If you provide a mobile number and consent (where required), we may send automated text messages related to:

• Responding to inbound inquiries and following up on requested information
• Appointment scheduling, confirmations, reminders, and rescheduling
• Service-related updates and next steps

For SMS:

• Message frequency varies.
• Message and data rates may apply.
• You can reply STOP to unsubscribe or HELP for assistance at any time.

No cold texting. LeadResurrect does not use SMS for unsolicited outreach to people who have not already engaged with the client’s business or otherwise provided the required consent.

4. Legal Bases (where applicable)

Where required by data protection laws (such as GDPR), we process personal data on the basis of:

• Performance of a contract (delivering Services you or your organization purchased)
• Legitimate interests (e.g., improving Services, maintaining security, communicating regarding existing inquiries/relationships)
• Consent (e.g., for certain communications such as SMS where required)

5. Sharing of Information

We do not sell personal information to third parties.

We may share information with:

• Service Providers: such as communication platforms, CRM/integration tools, analytics providers, payment processors, and hosting providers that help us deliver Services.
• Client Organizations: when we operate Services on behalf of a client, we may share reporting, appointment outcomes, delivery metrics, and relevant interaction history as needed to provide the Services.
• Legal / Compliance: where required by law, regulation, or valid legal request, or to protect our rights, users, clients, or the public.

All third-party service providers are required to handle personal data in a secure, confidential manner and only for the purposes we specify.

6. Cookies & Analytics

Our websites may use cookies and similar technologies to:

• Remember preferences and improve user experience
• Analyze site traffic and usage patterns
• Support basic functionality (such as login sessions)

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some features of the site may not function properly without cookies.

7. Data Retention

We retain personal data for as long as necessary to:

• Deliver Services and provide support
• Maintain accurate business and compliance records
• Fulfill legal and regulatory obligations

Retention periods may vary by jurisdiction and type of data. When data is no longer required, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing the data we hold about you
• Requesting corrections to inaccurate or incomplete data
• Requesting deletion of certain data, subject to legal or contractual restrictions
• Objecting to or restricting certain types of processing
• Withdrawing consent where processing is based on consent

You can exercise these rights by contacting us via the details provided on our website. We may need to verify your identity before processing requests.

For SMS specifically, you can opt out at any time by replying STOP to any message. For help, reply HELP or use the contact information on our website.

9. Client-Provided Contact Data (B2B)

For Services managed on behalf of client organizations, the client is responsible for:

• Ensuring all contacts were obtained lawfully and with appropriate consent
• Informing contacts that a third party (LeadResurrect) may deliver communications on their behalf
• Ensuring the data relates to existing inbound leads, existing customers, or an existing business relationship (and not third-party cold lead lists)

We use such data solely to deliver the contracted Services and do not use it for unrelated purposes.

10. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. No system is completely secure, however, and we cannot guarantee absolute security.

If we become aware of a data incident that affects your personal information, we will take appropriate steps in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated "Last Updated" date. Continued use of our Services after changes take effect indicates your acceptance of the revised Policy.

12. Contact

For questions about this Privacy Policy or our data practices, please contact us using the contact details provided on LeadResurrect's website.